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faq

Frequently Asked Questions (FAQ)

Ordering and Payment

Add items to your cart, proceed to checkout, enter shipping details, choose a payment method, and confirm your order.

We accept major credit/debit cards, UPI, net banking, and popular wallets. Cash on delivery may be available for select pin codes.

Yes — a GST invoice is available and will be emailed with your order confirmation. Request a printed invoice with delivery if needed.

Shipping and Delivery

Standard domestic delivery typically takes 3–7 business days; express options are available at checkout. Delivery times may vary during peak seasons.

You’ll receive a tracking link by email/SMS once your order ships. Use that link to view real-time status.

No, We are currently shipping in india only. We will start shipping International orders soon.

Returns Exchanges and Refunds

We accept returns for damaged or incorrect items within the timeframe stated on the product page. Personalized or custom pieces may have different terms.

Open a return request via your account or contact support with your order number and photos of the item. We’ll guide you through the process.

Refunds are processed after inspection and typically reflect in the original payment method within the timeframe specified in our Returns Policy.

Product Care and Quality

Many of our pieces are nickel-free and skin-friendly; product pages list material details. If you have severe allergies, check the product description or contact us.

Avoid water, perfumes, and harsh chemicals; store pieces separately in a dry place to preserve finish and stones.

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Our Office

Imitation Queen, Near Giroba Temple, Andhar Ali, Roha-Raigad 402109, Maharashtra India

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