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  Delivery & Return
Shipping:
  • Processing Time: Orders are processed within 1–2 business days after payment confirmation. Orders placed after 2:00 PM IST or on holidays are processed the next business day. 
  • Delivery Timeline: Standard domestic delivery: 3–7 business days depending on location. 
  • Express delivery: 1–3 business days where available. 
  • International shipping: Delivery times vary by country; customs clearance may add delays. 
  • Shipping Charges: Calculated at checkout based on location, weight, and delivery option. 
  • Free shipping on orders all over india. 
  • Tracking: A tracking link is sent via email/SMS once the courier picks up your package. 
  • Track orders via My Account > Orders. 
  • Cash on Delivery (COD): Available for select pin codes; COD charges may apply. COD fee is non‑refundable unless the return is due to our error.
  •  
  • Return and Refund:
  • Eligibility: Returns accepted for damaged, defective, or incorrect items within 7 days of delivery. Custom or personalized items are non‑returnable unless defective. Items must be unused, in original packaging, with tags intact. 
  • Process Email support@imitationqueen.com with order number, photos, and reason for return. 
  • Our team will confirm eligibility and provide return instructions. Once received, items are inspected within 3–7 business days. 
  • Refunds or replacements are processed after inspection. Refunds Issued to the original payment method. Timeline: 7–14 business days depending on bank/wallet provider. If original method is unavailable, store credit may be offered. 
  • Return Shipping: If the return is due to our error (damaged/incorrect item), we cover return shipping. For other reasons (change of mind), return shipping charges apply and may be deducted from the refund. 
  • Exchanges Replacements can be requested during return initiation. Subject to stock availability; price differences will be billed/refunded accordingly.
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  • Contact Us:
  • For shipping or return queries: Email: support@imitationqueen.com 
  • Phone: +91‑9270702095 Whatsapp Only (Mon–Sat, 10:00 AM – 7:00 PM IST)
  Size Guide

Ring Sizes (Indian)

    • Indian Free Size → Adjustable to all finger sizes.

  • Indian 6 → 14.70 mm diameter /46.10 mm circumference.

  • Indian 7 → 15.10 mm diameter /47.40 mm circumference.

  • Indian 8 → 15.30 mm diameter /48.00 mm circumference.

  • Indian 9 → 15.5 mm diameter / 48.70 mm circumference.

  • Indian 10 → 15.90 mm diameter / 50.00 mm circumference.

  • Indian 11 → 16.30 mm diameter / 51.20 mm circumference.

  • Indian 12 → 16.50 mm diameter / 51.90 mm circumference.

  • Indian 13 → 16.90 mm diameter / 53.10 mm circumference.

  • Indian 14 → 17.30 mm diameter / 54.40 mm circumference.
  • Indian 15 → 17.50 mm diameter / 55.10 mm circumference.
  • Indian 16 → 17.90 mm diameter / 56.30 mm circumference.
  • Indian 17 → 18.10 mm diameter / 57.00 mm circumference.
  • Indian 18 → 18.50 mm diameter / 58.30 mm circumference.
  • Indian 19 → 18.80 mm diameter / 58.90 mm circumference.
  • Indian 20 → 19.20 mm diameter / 60.20 mm circumference.

  • * Tip: Wrap paper around finger, mark overlap, measure in mm, and match to circumference.

Necklace Lengths

  • Collar (12–14 in / 30–36 cm): Sits high on the neck; bold chokers.

  • Choker (14–16 in / 36–41 cm): Base of the neck; everyday wear.

  • Princess (18 in / 46 cm): Falls at collarbone; versatile for most outfits.

  • Matinee (20–24 in / 51–61 cm): Between collarbone and bust; workwear or layering.

  • Opera (28–36 in / 71–91 cm): Below bust; elegant drape.

  • Rope/Long (36+ in / 91+ cm): Extra‑long; can be doubled for statement looks.

Bangles & Bracelets Sizes

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      • Indian Free Size → Adjustable to all wrist sizes.

  • Small: 60 mm diameter / 188 mm circumference — slim wrists.

  • Medium: 62–64 mm diameter / 195–201 mm circumference — standard fit.

  • Large: 66–68 mm diameter / 207–214 mm circumference — loose fit.

  • * Tip: For slip‑on bangles, measure widest part of hand; for bracelets, measure wrist circumference.

Earrings Sizes

  • Studs: 4–10 mm diameter — minimal, daily wear.

  • Small drops: 20–35 mm length — subtle movement.

  • Statement drops: 40–80 mm length — festive occasions.

  • Hoops: 20–70 mm diameter — classic, varies by style.

  2 - DAY DELIVERY  Jun 06 Jun 10
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Faq
Eligibility for Returns and Refunds

  • * Returns accepted only for damaged, defective, or incorrect items received, or where the product materially differs from the description.

  • * Return request window: within 7 days of delivery for most ready‑made items; custom or personalized items are non‑returnable unless defective.

  • * To initiate a return, email support@imitationqueen.com with order number, photos, and a brief description.
    * Important: Items must be returned in original condition, unused, with tags and packaging.

  • * Once we receive the returned item, our team will inspect it for eligibility.

  • * Refunds or replacements are processed only after inspection confirms the issue. Typical inspection time: 3–7 business days.

  • * Refunds are issued to the original payment method. For card/UPI/netbanking payments, refunds typically reflect within 7–14 business days depending on the bank or wallet provider.

  • * If the original payment method is unavailable, we may issue a refund via store credit after customer consent

  • * If you prefer a replacement, request it during the return initiation. Replacements are subject to stock availability.

  • * If the replacement price differs, the difference will be billed or refunded accordingly.

  • * If the return is due to our error (damaged/incorrect item), we cover return shipping.

  • * If the return is for other reasons (change of mind), return shipping charges apply and may be deducted from the refund. For COD orders, any COD fee paid is non‑refundable unless the return is our fault.

How long does delivery take?

Standard delivery within India usually takes 3–7 business days. Express shipping options may be available at checkout for faster delivery.

Once your order is dispatched, you’ll receive a tracking link via email/SMS. You can also log in to My Account > Orders to view live updates.

Delays can occur due to courier issues, weather, or peak season. Please wait 24–48 hours for updates. If the status doesn’t change, contact our support team with your order number.

Address changes are possible before dispatch. Once shipped, changes depend on the courier and may not be guaranteed.

Couriers usually make 2–3 attempts. If unsuccessful, the package may be returned to us. Contact support to arrange re‑delivery.

Check with neighbors, reception, or building security. If still missing, contact support within 48 hours with your order number and tracking ID.

What payment methods do you accept?

We accept credit/debit cards (Visa, MasterCard, RuPay), UPI apps (Google Pay, PhonePe, BHIM), net banking, popular wallets.

Payments are processed via PCI‑compliant gateways with SSL encryption. We do not store full card details on our servers.

If a payment fails, please retry or choose another method. For duplicate charges or gateway errors, contact support with your order number and payment screenshot; verified duplicates are refunded.

Only Single Coupon must be applied at checkout.